We are hiring Senior IT Engineer

IBSCY Ltd is a dynamic international provider that delivers comprehensive IT solutions and services. We excel in cloud services and applications, systems integration, IT infrastructure, collaboration tools, management solutions, and advanced security systems. Our mission is to empower businesses with innovative technologies that drive operational efficiency and sustainable growth. 

IBSCY Ltd is growing rapidly and is seeking a Senior Systems Engineer. This individual will oversee daily operations, implement new systems, and provide Network Systems and Server/PC support for IBSCY Ltd clients. 

Profile of Ideal Candidate: 

• University degree in an IT-related field. 
• Technical professional certifications are required (e.g. Microsoft, Cisco, Fortinet). 
• At least 3 years of experience in a similar role. 
• Strong operational and project management skills. 
• Ability to work both independently and as part of a team. 
• Demonstrated leadership abilities with an entrepreneurial mindset. 
• Capable of working with minimal supervision. 
• Proficiency in English. 
• Flexible approach, ability to perform under pressure. 
• Effective communication skills. 

Responsibilities: 

• Responsible for ensuring the appropriate use of the company's computer facilities and adherence to the IT policy by users. 
• Provides comprehensive support to all clients during business hours. 
• Offers assistance to Junior IT Engineers as necessary. 
• Maintains customer computer hardware following maintenance agreements and directives from Professional Services Director. 
• Ensures IT products and services are updates or upgraded as required, upon approval from the Professional Services Director. 
• Provides full support regarding software and hardware to customers. 
• Identifies and reports causes of equipment malfunctions, involving both hardware and software, to the Professional Services Director. 
• Develops and maintains procedures for operating and maintaining IT systems, including hardware, software, and printers within the company and for clients with maintenance agreements. 
• Reviews new hardware requests from users and aligns their requirements with the capabilities of the IT system. 
• Maintains an up-to-date inventory of current hardware equipment and evaluates existing equipment for efficiency and quality. 

Benefits: 

The successful candidate will be offered a competitive remuneration package, tailored to their experience and qualifications. Additionally, the role provides access to continuous professional development and the chance to tackle challenging projects. With the company's rapid growth, this position also promises excellent opportunities for career advancement within a dynamic and supportive environment. 

Please send your CV at [email protected]