Cloud Telephony
IBSCY Ltd provides businesses with cloud-based communication solutions by offering a virtual IP phone system. Through its Cloud Telephony service in Cyprus and Greece, businesses can adapt their communication infrastructure for flexibility and versatility. This telecommunications solution permits users to make calls from various devices, regardless of location, and does not require traditional PBX equipment. The adoption of cloud PBX systems has grown due to their range of features and scalability across multiple sites.
As a provider of cloud telephony services in Cyprus, Greece, and internationally, IBSCY Ltd assists the transition from on-premises systems to the cloud, typically requiring only a handset or soft-phone. With IBS Cloud Telephony, businesses may add new phones when expanding to additional offices or locations without purchasing extra licenses or hardware. IBS Cloud PBX is designed to reduce costs and save time. Simple configuration options and support from IBSCY Ltd mean an in-house expert is not needed to system management.
Cloud telephony allows small and medium-sized enterprises to implement a unified business telephone system without upfront hardware investments. Employees are able to work remotely while maintaining access to the office phone system.
IBS Cloud Telephony supports calls from a range of devices, including handsets, mobile phones, laptops, and desktop computers. The service is compatible with all IP-Phone devices; a compatibility list is available here. Additionally, integration with tools like CRM systems and collaboration platforms is offered, and technical support is available at any time.
Currently, we offer two types of Cloud Telephony:
- Standard: includes all the features.
- Advanced: includes all the features + 500 minutes call recording + soft phone.
For full details of our international call charges please contact us directly.
How can you benefit from Cloud Telephony?
Security
Telephony data is securely stored within the cloud infrastructure managed by IBSCY Ltd, ensuring continuous access for authorised retrieval. The platform employs sophisticated encryption protocols to safeguard sensitive communications, supporting privacy and compliance with data protection standards. Clients are provided with key security features- such as backup and restoration capabilities, blacklist management, and troubleshooting- all included in standard service plans and accessible across their devices. Additionally, users benefit from regular system updates, comprehensive technical support available 24/7, and an intuitive interface designed to streamline secure data management for organisations of all sizes.
Advanced Features
Stay consistently updated, as new features and updates are automatically added to the Linkus App as soon as they are released. All advanced features are included in all Cloud Telephony plans.
Flexibility
Business lines can be added or removed without requiring additional investment. Furthermore, it enables companies to seamlessly manage their entire service in real-time through the Linkus App.
Cost Savings
There is no requirement for substantial equipment costs or periodic expenditures for updates, as all services are managed from IBSCY in cloud. Additionally, intercompany calls can be made without charges, regardless of whether the offices are located.
Support
Gain peace of mind with the prompt assistance provided by our highly skilled and qualified personnel. Maintenance and support charges are included in the monthly fees.
International Coverage
Phone numbers are not confined to the region in which the company is located. Consequently, the country/area code displayed when making a call can be customised according to your preference.
Remote Accessibility
Through virtual phones, employees either at the office or on-the-go, can take calls from any device, anywhere and at any time. This capability ensures that employees can maintain productivity while working remotely, creating a win-win situation.